Ombudsman Advocacy and Nurse Leadership in Long-Term Care
“An ombudsman is the voice of the people—that’s the literal translation of the word,” Kim Marheine tells some 150 undergraduate students at the University of Wisconsin–Madison School of Nursing. Marheine oversees Wisconsin’s long-term care ombudsman program. “It’s very fulfilling work,” she says. “I’ve never worked anywhere other than long-term care. I was that 15-year-old nursing …