Doug Olson, NHA, FACHCA, MBA, PhD is a professor in the Health Care Administration program at the University of Wisconsin- Eau Claire, and the Director of the Center for Health Administration and Aging Services Excellence He received his Ph.D. from the University of Minnesota in Health Services Research, Policy and Administration with a dual minor in Management and Aging Studies. Olson has given numerous national and regional presentations and been published in a variety of publications. He is currently involved in applied research efforts focusing on leadership, organizational roles and best practices in leadership development in the health and aging services field. Dr. Olson has served on the ACHCA Board, the ACHCA Academy for Long Term Care Leadership and Development and on the Board of Overseers for the American Health Care Association’s Quality Award Program. Before joining the UWEC faculty, Olson was the community administrator responsible for operations of a long-term care campus in Minnesota. He has 20 years of direct experience working and consulting with various types of health care organizations.